F.A.Q

For each of your donations, you can download your tax receiptfrom your online donor space.

• Once you are logged in :
• Click on the tab “View my donations and download my tax receipts”.
• Choose the year and the type of donation “all”, “one-off” or “lasting”.
• To the right of the donation line, in the “Reçu Fiscal” column, click on the white arrow.

On your Donor Page, you can :

• Modify the amount of a regular donation if your donation is based on a signed SEPA mandate (IBAN)
• Stop a regular donation at any time by SEPA direct debit and/or credit card.
• Request reactivation of a SEPA direct debit mandate (IBAN)

Direct debit is the simplest and most effective way to make regular contributions to our humanitarian actions and provide vital care for children.

Please note that regular donations made by credit card cannot be modified or reactivated.

To create your Donor Space, simply go to this page, and fill in the account creation form, indicating your email address.
If you encounter any difficulties in creating your Donor Space, please contact Donor Relations on 01 44 12 66 49 or by email (donateurs@chainedelespoir.org).

Your Donor Area allows you to :

• change your personal and bank details
• make a donation
• view your donation history and download your tax receipts
• manage your direct debit
• specify your communication preferences
• access our latest publications and news